Granting access to your Google Local Services Ads (LSA) account is essential if you have a customer service representative (CSR) managing leads or an agency handling your campaigns. Follow these steps to add users and troubleshoot common issues.
Steps to Add a User
- Access Account Settings
Log into your Google Local Services Ads account.
Click the three-line menu in the top-left corner.
Select Account Access. - Add a New User
Click the Add User button.
Enter the email address of the person you want to invite.
Assign a role:- Admin: Full access, including managing users and settings.
- Standard: Limited access for managing leads and campaigns.
- Read Only: View access only.
- Billing Only: Access to billing information and payments.
Click Send Invitation.
Troubleshooting: “Email Address Isn’t an Allowed Domain”
If you encounter the error “This email address isn’t an allowed domain,” follow these steps.
- Update Allowed Domains
Navigate to the Security tab in your account settings.
Click Allowed Domains.
Add the domain of the email address you’re trying to invite (e.g.,localsink.com).
Click Save. - Retry Adding the User
Return to the Account Access page.
Add the email address again. This time, it should work.
Best Practices for User Access
- Assign roles based on the user’s responsibilities to avoid unnecessary access.
- Regularly review allowed domains and user access to maintain account security.
- Revoke access for users who no longer need it to protect your account.
Adding users to your LSA account ensures smooth collaboration and helps streamline lead management while maintaining control over sensitive data.
