How to Add Users to Your Google Local Services Ads Account And Fix the Security Allowed Domain Issue

Managing your Google Local Services Ads (LSA) account effectively is crucial for driving local leads and optimizing your advertising efforts. As your business grows, you may need to delegate tasks such as managing leads, adjusting ad settings, or handling billing to team members or external agencies. Granting access to your Google Local Services Ads account allows trusted individuals to assist in these tasks, enhancing your campaign’s efficiency and effectiveness. In the “How to Add Users to Your Google Local Services Ads Account and Fix the Security Allowed Domain Issue” video, you learn a straightforward method to provide access and resolve common permission issues. This comprehensive guide will expand on those instructions, offering detailed steps, best practices, and additional insights to ensure secure and effective management of your LSA account.

Why Granting Access to Your Google Local Services Ads Account Matters

Granting access to your LSA account enables collaboration, streamlines workflow, and enhances your advertising performance. Whether you’re working with customer service representatives (CSRs), hiring marketing specialists, or partnering with agencies, providing the right level of access ensures that everyone involved can contribute effectively without compromising your account’s security.

Benefits of Granting Access

• Collaborative Management: Enable team members to manage leads, adjust ad settings, and handle billing, ensuring that your LSA campaigns run smoothly and efficiently.
• Improved Response Times: Allowing CSRs to access the account can lead to faster lead follow-ups and improved customer satisfaction.
• Enhanced Campaign Optimization: Granting access to marketing specialists or agencies allows for continuous optimization of your ads based on performance data.
• Efficient Workflow: Delegate specific tasks to team members, freeing up your time to focus on strategic business activities while ensuring that your advertising efforts are well-maintained.

Step-by-Step Guide to Adding Users in Google Local Services Ads

Follow these detailed steps to securely add users to your Google Local Services Ads account and resolve any security allowed domain issues that may arise.

Step 1: Sign In to Your Google Local Services Ads Account

1. Access Google Local Services Ads:
   • Open your web browser and navigate to Google Local Services Ads.
   • Click on the Sign In button located at the top-right corner.
   • Enter the Google account credentials associated with your LSA account.
2. Select Your Business:
   • If you manage multiple businesses, select the one you want to grant access to from the list of available profiles.

Step 2: Navigate to Account Access Settings

1. Open the Dashboard:
   • Once signed in, you’ll be directed to your Google Local Services Ads dashboard, which provides an overview of your campaigns, leads, and performance metrics.
2. Access Account Settings:
   • Click on the Settings icon (usually represented by a gear or three vertical dots) located in the top-left corner of the dashboard.
   • From the dropdown menu, select Account Access.

Step 3: Add a New User

1. Click on Add User:
   • On the Account Access page, click the blue Add User button located at the top-right corner.
2. Enter User Details:
   • Email Address: Input the email address of the person you want to grant access to. Ensure it is a Google account email (Gmail or Google Workspace account).
   • Role Selection: Choose the appropriate role based on the level of access you want to grant. Options typically include:
     • Administrator: Full access, including managing users and account settings.
     • Standard: Can manage campaigns, view leads, and handle billing but cannot manage users.
     • Read-Only: Can view account data and performance metrics but cannot make any changes.
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Step 4: Assign Roles and Permissions

1. Select Permission Level:
   • Choose the role that best fits the responsibilities you want to assign:
     • Administrator: Grants complete control, including the ability to add or remove other users.
     • Standard: Allows comprehensive management of campaigns and billing without altering user permissions.
     • Read-Only: Provides access to view data and insights without making any changes.
2. Configure Additional Settings:
   • Billing Access: Decide if the user should have access to billing information. Toggle this option based on their role and necessity.

Step 5: Send the Invitation

1. Add User:
   • After entering the email address and selecting the permission level, click Invite to send the access invitation.
2. User Receives Notification:
   • The invited user will receive an email notification with instructions to accept the invitation and gain access to your Google Local Services Ads account.

Step 6: Resolve the Security Allowed Domain Issue

A common issue when adding users is encountering the “This email address isn’t an allowed domain to make changes to the allowed domain list. Please update your security settings” error. Here’s how to fix it:

1. Access Security Settings:
   • In your LSA dashboard, navigate to the Settings icon and select Security from the dropdown menu.
2. Allow Domains:
   • Click on the Security tab.
   • Locate the Allowed Domains section.
3. Add the User’s Domain:
   • Click on Add Domain.
   • Enter the domain of the user you’re trying to add (e.g., localsync.com).
   • Click Save to update the allowed domains list.
4. Retry Adding the User:
   • Return to the Account Access page.
   • Click on Add User again and enter the user’s email address.
   • Select the appropriate role and send the invitation.
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5. Verify Access:
   • Once the domain is added and the user accepts the invitation, they should have the designated access to your LSA account without encountering the security error.

Step 7: Confirm and Manage Access

1. Verify Invitations:
   • Ensure that the invited users have accepted the invitations by checking the Account Access section. The new users should appear in the list with their assigned roles.
2. Adjust Permissions if Needed:
   • To change a user’s permission level, click on their name and select a different role from the dropdown menu.
3. Remove Users:
   • To revoke access, click the three-dot menu next to the user’s name and select Remove access.

Best Practices for Granting Access

Implementing best practices ensures that granting access to your LSA account is secure, efficient, and beneficial for your business.

Define Clear Roles and Responsibilities

• Assess Needs: Determine what tasks each user needs to perform and assign roles based on their responsibilities.
• Avoid Overlapping Duties: Clearly define each user’s role to prevent confusion and ensure accountability.

Limit Access Based on Necessity

• Principle of Least Privilege: Grant only the access necessary for users to perform their tasks. Avoid assigning higher permissions than required.
• Regularly Review Permissions: Periodically audit user access to ensure that permissions are still appropriate and revoke access for users who no longer need it.

Maintain Security

• Use Strong Passwords: Ensure that all users have strong, unique passwords for their Google accounts.
• Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA for all accounts with access to your LSA.
• Monitor Account Activity: Regularly check the Account Access section for any unusual activity or unauthorized access.

Communicate Effectively

• Provide Guidelines: Share clear guidelines on how users should interact with the LSA account to maintain data integrity and consistency.
• Foster Collaboration: Encourage open communication among team members to streamline workflows and address any issues promptly.

Utilize Google Local Services Ads Features

• Leverage Insights: Use the insights and analytics provided by LSA to monitor performance and make informed decisions.
• Manage Leads Effectively: Assign team members the responsibility of following up on leads to maximize conversion rates.
• Optimize Ad Settings: Collaborate on optimizing ad settings, budgets, and targeting to enhance campaign performance.

Common Mistakes to Avoid

Avoiding these common pitfalls can enhance the effectiveness and security of granting access to your LSA account.

Granting Excessive Permissions

• Impact: Assigning higher permissions than necessary can lead to unauthorized changes or misuse of your account.
• Solution: Carefully evaluate the access level required for each user and assign roles accordingly.

Neglecting to Update Permissions

• Impact: Failing to update permissions when roles change or when users leave can compromise your account’s security.
• Solution: Regularly review and update user permissions to reflect current team structures and responsibilities.

Overlooking Security Measures

• Impact: Inadequate security can expose your account to potential threats.
• Solution: Implement robust security practices, including strong passwords and 2FA, to protect your account.

Poor Communication

• Impact: Lack of clear communication can lead to misunderstandings and inconsistent account management.
• Solution: Establish clear communication channels and provide comprehensive training and guidelines for all users.

Ignoring Analytics Insights

• Impact: Failing to utilize the data collected can result in missed opportunities for optimizing your advertising strategies.
• Solution: Encourage users to actively engage with the analytics data and use it to inform decision-making processes.

Frequently Asked Questions

Can I Grant Access to Multiple People at Once?

Yes, you can invite multiple users by repeating the invitation process for each individual. However, manage invitations carefully to maintain control over who has access to your LSA account.

What Are the Different Permission Levels?

• Administrator: Full control, including managing users and account settings.
• Standard: Can manage campaigns, view leads, and handle billing but cannot manage users.
• Read-Only: Can view account data and performance metrics but cannot make any changes.

How Do I Remove Someone’s Access?

1. Navigate to Account Access Settings:
   • Go to Settings > Account Access in your LSA dashboard.
2. Find the User:
   • Locate the user you want to remove in the list.
3. Remove Access:
   • Click the three-dot menu next to their name and select Remove access.

Do Users Need a Google Account to Access My Local Services Ads?

Yes, users must have a Google account (Gmail or Google Workspace account) to accept an invitation and access your Google Local Services Ads account.

Can I Change a User’s Permission Level After Granting Access?

Yes, you can adjust a user’s permission level at any time by navigating to Account Access, clicking on the user’s name, and selecting a new role from the dropdown menu.

Maximizing the Impact of Granted Access

To fully leverage the benefits of granting access to your LSA account, integrate these strategies into your broader marketing and operational plans.

Align with Your Marketing Goals

• Define Clear Objectives: Identify what you want to achieve with your LSA campaigns, such as increasing local leads, enhancing brand visibility, or improving conversion rates.
• Tailor Campaign Management: Ensure that users assigned to manage your LSA account understand and align with your marketing objectives to maintain consistency and focus.

Use Data to Optimize Campaigns

• Analyze Performance Metrics: Use the data provided by LSA to understand how your campaigns are performing, identify high-performing keywords, and recognize areas for improvement.
• Refine Targeting: Adjust your ad targeting based on insights gained from your campaign data to reach more qualified leads and improve ROI.

Integrate with Other Marketing Tools

• Link with Google Ads: Connect your LSA account with Google Ads to enhance your advertising strategies and track campaign performance more effectively.
• Utilize CRM Systems: Integrate LSA data with your Customer Relationship Management (CRM) system to streamline lead management and follow-up processes.

Leverage Advanced LSA Features

• Manage Reviews: Assign team members to monitor and respond to customer reviews, maintaining a positive online reputation and addressing any negative feedback promptly.
• Optimize Ad Settings: Collaborate on optimizing ad settings, budgets, and targeting to enhance campaign performance and maximize lead generation.

Foster Team Collaboration

• Regular Meetings: Hold regular meetings with your team to discuss insights from LSA, review performance metrics, and plan updates or improvements to your campaigns.
• Shared Responsibilities: Distribute tasks such as managing leads, updating ad settings, and handling billing among team members to ensure efficient account management.

Enhance Customer Experience

• Prompt Lead Follow-Up: Ensure that team members respond to leads promptly to increase conversion rates and improve customer satisfaction.
• Consistent Branding: Maintain consistent branding and messaging across all your LSA campaigns to build trust and recognition with your local audience.

Conclusion

Adding users to your Google Local Services Ads account is a strategic move that can significantly enhance your advertising efforts, streamline collaboration, and optimize lead management. By following the step-by-step guide provided in this post, implementing best practices, and avoiding common mistakes, you can ensure that your LSA setup is secure, efficient, and aligned with your business objectives. Proper collaboration and strategic management of your LSA account not only streamline operations but also drive better performance and foster long-term success in the competitive local advertising landscape.